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Privacy Policy
In this section, you will find clear and objective information about how we collect, store, protect, and use your personal data. We explain your privacy rights and how you can exercise them in a practical and secure way.
Shipping and Delivery
Learn how the entire shipping process works, from order confirmation to delivery at your address. We detail the timelines, transport methods, shipping policy, and how to track your package in real time.
Payment Methods
Here you can check all accepted payment methods on our website, including credit card, bank slip, and Pix. We also explain installment options, approvals, refunds, and transaction security.
Warranty Terms
Check our warranty conditions, deadlines, and criteria for requesting technical assistance. This section explains what is covered, what is not, and how to request support if needed.
Cleaning and Care
Learn the ideal care tips to increase durability and maintain the appearance of your products. We offer specific guidelines for different materials, avoiding damage from improper use or abrasive cleaning products.
Exchange and Return Policy
Understand how the product exchange or return process works, the legal deadlines, and the necessary conditions. We also explain what to do if you receive a defective item or one different from what was ordered.
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